JA Group Services Ltd · Head Office
Customer Operations Centre
Company-wide customer service, security, risk and regulated operations across every division.
This Centre controls customer operations and security instructions across JA Group Services and its connected divisions. Staff identity is verified through the company Microsoft tenant.
Work requiring attention
Priority and overdue cases
Connected platforms
Registered integration status
Recent controlled activity
Append-only audit history
Universal Customer Register
Customers
The authoritative company-wide identity index for customers across connected services.
| Customer | Universal number | Platforms | Account status | Security status | Last activity |
|---|
Central workflow engine
Case management
All enquiries, security matters, complaints, refunds and regulated workflows.
| Reference | Case | Customer | Type | Priority | Status | Due |
|---|
Security Control Centre
Markers and restrictions
Central controls that connected platforms must enforce.
Active markers
Risk information requiring controlled handling
Active restrictions
Enforceable customer-account controls
Integration control centre
Connected platforms
Register websites and manage their access to the Head Office API.
API keys are shown once when generated. Only a one-way hash is retained by Head Office.
| Platform | Code | Status | Active keys | Last API activity |
|---|
Connector API
Version 1 service endpoints
Connected websites authenticate with Authorization: Bearer <API_KEY>.
GET /api/v1/platform/healthGET/POST /api/v1/platform/customersGET /api/v1/platform/security